Terms of service
Welcome to FrenchKart (frenchkart.com). By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions.
1. General Conditions & Eligibility
-
By placing an order on FrenchKart, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
-
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
2. Payment Terms
-
Prepaid Orders Only: We only accept prepaid payment methods including Credit/Debit Cards, Net Banking, UPI, and digital wallets. Cash on Delivery (COD) is strictly not supported.
-
All orders must be paid in full before processing and dispatch.
3. Shipping & Delivery
-
All orders are processed and shipped via Express Delivery to ensure swift fulfillment.
-
Delivery timelines are estimates and may vary due to logistics or unforeseen delays.
4. Cancellations, Returns & Refunds
-
No Order Cancellations: Due to our automated express delivery system, orders cannot be canceled once successfully placed.
-
Return Logistics: Returns are accepted strictly for manufacturing defects. The customer is responsible for shipping the item back to the FrenchKart warehouse at their own expense.
-
Refund Policy: Cash or original payment method refunds are issued only if our quality team verifies a genuine manufacturing defect from our side upon receiving the returned product at our warehouse. No refunds will be granted for any other reasons.
5. Intellectual Property & Store Usage
-
All content on this website (text, images, logos, graphics) is the property of FrenchKart and protected by applicable copyright laws. Reproduction or unauthorized use is strictly prohibited.
6. Changes to Terms
-
FrenchKart reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the modified terms.